5 highlighting Challenges and proffering sustainable solutions to the Finima Airstrip management
The idea to commercialize the services of the airstrip to and from Bonny, linking other major cities in Nigeria is a good and welcome development.
However, what is worth doing is, as the saying goes “…is worth doing well”. The point of this letter is to call the attention of the Airstrip management to look into better channels to making ‘Commercial Flight Bookings’ easier and with minimal disappoints; customers should be able to see the complete flight schedules for the week in-view and as such make informed decisions, not just after arriving at the Departure front desk to get notified that the flight from Bonny to Port Harcourt is for afternoon or worst still, “sorry no space available” after staying in queue for several hours and perhaps your acquaintance already at the PH Airforce base waiting for you to arrange the booking here in Bonny ( one flight, two persons suffering at the same time)…and then finally, in most cases getting disappointed!
Enough of the highlights of the challenges of the airstrip, I frankly understand, taking this commercial comes with a huge inflow of customers and associated unforeseen problems.
Therefore my letter is like a coin with two sides: highlighting Challenges and proffering sustainable solutions.
What are the solutions?
1. Make commercial bookings online, showing flight schedules, amount, time of departure, duration of flights, etc.
2. Create a FAQ section for questions such as, what happens if I miss my flight, “.do I get a refund or rebook? ”
3. Have a designated car park for commercial cab services somewhere close to the airstrip (and put an indigene in charge of regulating their activities).
4. Show on the flight website, number of seats available, or clearly notify, if unavailable.
5. Employ and train more local content for premium positions at the airstrip not just giving hand luggage and security jobs to the indigenes.
In conclusion, give us the flight convenience we are now willing to pay for. If you can do well, you can do better!